This policy explains how ACGREET Technicians collects and uses information for service booking, communication and support.
We may collect your name, phone number, email address, service area, property address, service category, issue details, photos or videos shared by you, and communication records related to your booking.
Information is used to confirm bookings, assign technicians, estimate service needs, communicate visit updates, process complaints, maintain service records and improve customer support.
Relevant booking details may be shared with assigned technicians, supervisors or service partners only for inspection, visit coordination, repair work, quotation or follow-up.
We may keep invoice, payment, warranty and job status records for accounting, service verification, dispute handling and customer support.
We use reasonable administrative and technical steps to protect customer information. No online or messaging system can be guaranteed completely secure.
For privacy questions, contact ACGREET Technicians at tech@acgreet.com, 0324-2552473, or visit 2/8, Shujauddin Manzil, Wellington Street, Saddar, Karachi, Pakistan.